Privacy Notice

PERSONAL DATA

At SARKK SA we are committed to respecting and preserving your privacy, appreciating the trust you place in us. The "Privacy Policy" and the "Cookies Policy" are intended to ensure that any personal data collected by calvinklein.cy (hereinafter referred to as the "website") or by the other stores will be protected, used, stored and processed by us for the purpose of communication between us and the provision of services, always in compliance with the applicable legislation on the protection of personal data (Regulation (EU) 2016/679).

You can see the policy which we strictly follow to safeguard your personal data in SARKK SA 's "Privacy Policy" which can be found here and SARKK SA’s "Cookies Policy" which can be found here.

You can also see in detail what data we collect from you, how we collect it, the purpose of processing, who receives your data, the time of its retention and your rights in SARKK SA ‘s "Website Use Policy" which can be found here, as well as exercise your rights under the applicable legislation with the "Data Subject Request Form" which can be found here.

The Privacy Policy does not apply to the websites that you access through links on the website and/or activities offered by third parties. Please review any relevant policy on any third party website before proceeding. SARKK SA is not responsible for the collection or use of your personal information by these third party sites.

You should be aware that we collect your data directly from you:

- When you subscribe to our newsletter,

- when you sign up for our "Loyalty Scheme",

- when you take part in competitions and prize draws,

- when you register on the website via the internet or your mobile phone or provide personal information to the store via your membership card,

- when you place an order through the stores and the website,

- if you wish to receive personalised updates such as targeted advertising; and

- if you contact us (for example, by phone, email or any other means) to inquire about a product or its care or customer service or to report a problem with the site, product or anything else.

The information collected from you through the site will be combined with personal information you may have provided in our physical stores. This ensures that your personal information remains accurate and up to date.

Also, when you make a purchase at one of our stores and have a membership card with your personal information, those stores may provide us with a record of your transaction.

You should also be aware that we collect your data from third parties:

We work with third-party partners, namely customer service companies regarding technical issues, payment and delivery issues, advertising networks, website analytics and information providers. Where we receive information about you from them, we always ask for confirmation that this information is provided in accordance with the Data Protection legislation, that you are aware of it and that you have consented to it, where required. We may use this information to update our records and keep them accurate.

Where we have a legal basis to use the information, the Privacy Policy fulfils our duty to process your personal data in all fair and lawful ways.

Where your consent is required for the use of your personal data. For example, we will only process your personal information for promotional activities if we have your consent.

Newsletters and communication between us

We wish, if you consent, to inform you about SARKK SA's products, services, events, discounts, promotions (including personalized content and advertising, social media, and our online partners).

The email contact list

When completing your purchases you can check the corresponding box so that we can send you promotional messages, newsletters, updates. With your consent, we will use your email address to contact you about your order or any other notifications and reminders, to inform you about the website or new gifts

Can I unsubscribe from the email contact list?

We will send you special offers and promotions. If you do not wish to receive offers and promotions by email, please select the unsubscribe link in any email. You can unsubscribe at any time

Will you give my details to third parties?

We will never give your email address to third parties for promotions (unless they contact you on our behalf). We respect your privacy and are committed to protecting it.

How do we protect your personal information on our internal systems?

We protect your personal privacy in a number of ways: the personal information we enter into our system is in full compliance with copyright law, including security, confidentiality and is based on the principles of good practice, lawfulness and transparency in processing. Access to client account information is limited to those who need access in the course of their work. We make full control of the username and password in our system. All calls are recorded and screened for training and security purposes. Confidentiality and database access are periodically reviewed and updated to further protect our privacy.

Who has access to personal data?

Personal data is accessed by our staff involved in the processing of personal data. More specifically, staff belonging to the following departments: IT, administrative staff, customer service, marketing, as well as other individuals who need to process personal data to perform their work.

With whom will we share your personal data?

Your data is stored in the database to which we have access. This is to facilitate the efficient organisation of the database.

We may possibly share your data with selected categories of third parties in accordance with our Privacy Policy:

- service providers (e.g. developers), and suppliers to carry out any agreement between you (such as website activities, payment services, transfers, deliveries, collection, affiliates and loyalty programs),

- analytics and information providers that help us improve and optimize the Site,

- any public or administrative authority as long as there is a legal obligation to do so.

- these third parties who may receive your information will process it for specific purposes, previously defined, and in accordance with applicable law.